Referrals
Who we support
- Age: typically 8–17 on admission.
- Needs: emotional and behavioural difficulties (EBD), attachment, trauma and related support needs.
- Placement types: short‑term, medium‑term and long‑term; step‑down from higher support; step‑up from family/foster; and planned transitions towards independence.
Our aim is to provide stability and progress, with clear care planning and measurable outcomes.
Our Matching Approach
We complete a thorough matching and impact risk assessment to ensure the placement is right for the child and for the existing group. This includes: – Reviewing the referral, care plan and risk assessments
- Considering compatibility (age, needs, routines, education, peer dynamics)
- Evaluating any potential conflicts of need and safeguarding considerations
- Confirming whether our homes can respond effectively to the child’s needs
Placements are only accepted when we are confident we can meet needs safely and positively.

The Admissions Journey
- Information sharing – initial referral review and request for essential documents (see list below).
- Introductory visit – the young person, with their Social Worker and (where appropriate) family/carers, is invited to visit the home. Virtual tours can be arranged.
- Placement meeting – to confirm suitability, expectations and next steps.
- Children’s Guide – provided and explained; house expectations and routines discussed with the Manager/Key Worker.
- Placement agreement/contract – agreed with the placing authority, including goals, outcomes and review dates.
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Information we request from placing authorities
Our team supports both the newly admitted young person and those already living in the home to minimise disruption and maintain safety and stability.
Information we request from placing authorities
To complete matching and, if agreed, admission, please provide (as applicable):
- Referral form / Care Plan (including legal status and contact arrangements)
- Risk assessments (safeguarding, behaviour, missing, CSE/CCE, self‑harm, arson history, allergies, etc.)
- Chronology and recent reports (e.g., LAC reviews, PEP/EHCP, health assessments, CAMHS reports)
- Education details (current/previous setting, attendance, exclusions, transport)
- Health information (GP details, immunisations, medication, consents)
- Family/professional network and key contacts
- Cultural/identity needs, language, religion and any specific preferences
- Any orders/conditions and permitted contacts
Sharing clear, up‑to‑date information helps us keep everyone safe and provide the right support from day one.
What to expect
A transparent process aligned with the Children’s Homes (England) Regulations 2015 and Ofsted guidance.
Collaborative planning with the child/young person at the centre of decisions.
Regular reviews and progress updates against agreed outcomes.